FAQ
- How can I make purchases from the Webshop?
- How can I change my in-game Nationality?
- How to get Gold and Energy?
- Why can’t I log in with a new account?
- Team merge - Why was I transferred to a new team
- I have not received the Currency purchased. What should I do?
- I would like to refund a purchase. What should I do?
- Does the Gold Pass expire at the end of the season?
- Why can not connect to my Football Rivals account using Facebook?
- Do my match rewards expire?
- Why was my team's Nationality changed?
- Do the Golden Ball rewards expire at the end of the season?
- Why do I lose so much Skill?
- I suspect a player of hacking. What should I do?
- Why didn't I receive the Energy reward for inviting Friends?
- Why can I send gifts to players that are not in my team?
- What are the scoring probabilities in matchplays?
- What criteria are taken into account in the Rankings?
- The gifts received from other players expire?
- I can't see my Friends on the list anymore. What should I do?
- How can I change my username?
- How can I become the captain of a team?
- How to submit a ticket?
- How to create a New Team?
- Why is my account banned?
- How to change my team’s details?
- I lost access to my Facebook account, can I synchronize my player account with another Facebook profile?
- Is FootballRivals free to play?
- How to delete Friends?
- How are players assigned to a Match Play?